Privacy Policy

  • Privacy Policy 
Effective Date: 10-2-2023 
 
Hines Insurance Services (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information that we may collect from you. 
 
1. Information We Collect 
 We collect the following types of personal information: 
  •  Name: We collect your name to identify you and personalize our communication. 
  •  Email Address: We collect your email address to communicate with you regarding your insurance needs, policy updates, and other relevant information. 
2. How We Collect Information 
 We may collect your personal information in the following ways: 
  •  – Directly from You: We may collect information when you provide it to us through our website, email, phone, or in person. 
 3. How We Use Your Information 
 We may use your personal information for the following purposes: 
  •  Communication: We will use your name and email address to communicate with you about insurance policies, claims, and other related matters. 
4. Sharing Your Information 
 We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances: 
  • With Service Providers: We may share your information with third-party service providers who assist us in managing our business and providing services to you. These service providers are obligated to maintain the confidentiality and security of your information. 
  •  Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order. 
5. Data Security 
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. 
 
6. Your Choices 
You may choose not to provide us with your personal information; however, this may limit our 
ability to provide you with our services. 
 
7. Retention Of Data
We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we refer to these criteria in order to determine retention period: whether we have a legal or contractual need to retain the data; and whether our clients would reasonably expect that we would retain the data until they remove it or until their accounts are closed or terminated.
 
When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and cease any further processing until deletion is possible.
 
7. Changes to this Privacy Policy 
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. 
 
8. Contact Us 
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at: 
Phone: 717-756-8615